Terms of Use
Terms of Use
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Terms of Use

ABN: 18 606 890 386

1. Definitions

  • Two Good Co: Two Good Co Pty Ltd, provider of catering services
  • Client: the individual, business, or organisation engaging Two Good Co
  • Event: the catering function, package, or delivery service provided under these Terms
     

2. Ordering & Delivery

  • Catering available Monday–Friday (other days on request — email Sydney Catering)
  • Orders must be placed by 4:00pm, 3 business days before delivery
  • Delivery windows: 10:00am–5:00pm Monday, 8:00am–5:00pm Tuesday–Friday (other days on request)
     

3. Delivery Costs & Minimum Spend

  • We aim to deliver at your selected time; occasional delays of up to 30 minutes may occur
  • Minimum spend: $400 inc. GST (excludes delivery fee)
  • Standard delivery: $40 within 10km of Redfern
  • Outer suburbs: from $50
     

4. Payment

  • Accepted methods: credit card or direct debit or Invoiced on the event date with 7-day payment terms
  • All prices are exclusive of GST unless stated otherwise; prices subject to change
     

5. Changes & Cancellations

  • Changes require 48 hours' written notice (email Sydney Catering)
  • Cancellations within 48 hours of delivery are non-refundable
     

6. Events

  • All Events require a 50% deposit upon signing the agreement to confirm the booking
  • Final balance is due within 7 days after the Event
  • Final guest numbers must be confirmed 72 hours before the Event
  • Cancellation policy:
    • Cancellations made more than 5 business days before the Event: full deposit refund
    • Cancellations made 3–5 business days before the Event: 50% of quoted charges payable
    • Cancellations made less than 3 business days before the Event: full quoted charges payable
    • Final guest numbers must be confirmed at least 3 business days before the Event; any reduction after this point will be charged at the originally confirmed numbers
        

7. Dietary Requirements & Allergens

  • We can accommodate dietary needs with prior notice
  • We cannot guarantee allergen-free catering; Clients are responsible for informing guests of potential allergen risks
  • Two Good Co is not liable for illness or loss arising from allergens or traces thereof
     

8. Menu & Seasonal Changes

  • Menu items may be substituted due to seasonal availability; we'll notify you where possible
  • Menus and prices are subject to change without notice
     

9. Staffing & Event Logistics

  • Staffing levels are confirmed at quotation
  • Additional staff hours beyond the agreed time are charged at applicable hourly rates
  • Clients must provide safe access, parking, and adequate facilities for our staff
     

10. Liability

  • Two Good Co holds appropriate public liability insurance
  • Liability is limited to the value of catering services supplied
  • We are not liable for indirect or consequential loss (including loss of profit, business interruption, or reputational damage)
     

11. Force Majeure

  • We are not liable for delays or failures caused by circumstances beyond our reasonable control (natural disasters, extreme weather, strikes, accidents, supply issues, government restrictions)
     

12. Governing Law

  • These Terms are governed by the laws of New South Wales, Australia